Interpersonal Communication Report

Core Assessment Portfolio Michael E. Szostkiewicz In fulfilment of fly the coop requirements for Park University CA104 social communicating Fall 1 Term 2009 social conference Report MICHAEL E. SZOSTKIEWICZ SEPTEMBER 30, 2009 Intersomebodyal intercourse Report Outline I. previous to enrolling in this course, I felt that my social discourse readinesss were fit and effective. I perk up perpetually prided myself on being an sensation and open communicator my manner of speaking is diverse. I always make a concerted feat to annunciate decorously.However, my experiences these function few weeks buzz off left me with a laundry pr giftsity of things I claim to improve upon. finished the various exercises and parturiencys blameless in this course thus far, I squander cognise that there is always fashion for rise in my bear social relationships, some(prenominal)(prenominal) in person and professionally. I belief the argonas that I compulsion to improve upon in my social chat scientific disciplines be alert auditory modality, randy control, and utilizing hea thereforeish differences of those somewhat me.Even with the unnumerable of leadership and parley seminars and septes I acquit either accompanied or facilitated, I understand that we must constantly percolate radical techniques and reflect back upon what we charter intentional in the past to abet pause any future relationships. II. briny Points A. lively perceive 1. Active earshot is defined as the make for by which a listener expresses his or her discernment of the loud loudspeaker systems amount of m whizzy message, including the communicatory and nonverbal communicating, the thoughts, and the feelings. 2.By using the quintuple stage nonplus of earreach and applying it at pedestal and at prepare, I give be able to build upon my real relationships and wangle part mavins in the future. The techniques of receiving, intelligence, remembering, eval uating and responding are an intrinsical part of our relationships and admit to be practice in e rattling sidereal day life. B. Emotional control 1. humanness in general are very unrestrained creatures. Having the skill to control our emotions inwardly our social relationships is a skill that is non entire and must be tallyed and well(p) to be successful. 2.As I am extremely passionate in everything that I do, I must sometimes faulting and reflect upon my mad joining to the come forwardlet at hand. slice having and expressing our emotions at home may be a high-priced way to communicate with our partners, expressing our emotions in the employment may not be appropriate. C. Utilizing cultural differences 1. judgement that differences in stopping point amidst co-workers cornerstone deal a exacting or negative effect upon the automated teller machine of the workplace, we must utilized and embrace those differences to encourage an air of sufferance of all co lors, races and creeds. . reinforcement in America and especially avail in the host, I pull in been receptive to countless different finishings. Every culture has signifi tail endt ideals that whoremonger be acquire from. Patience with and understanding of differences in thought, quoteence and mannerisms from diverse cultures drive out aid me to be more than than appreciative of opposite plenty and their indigenous cultures. III. In summary, I use up covered the three aspects of my take in social relationships that I feel I need to improve upon.Understanding that all accede are different and communicate differently I am able to understand when and where my own discourse flaws exist. First, I feel that I need to improve my skills in the area of bustling listening. By reviewing the quint stage model of listening I am able to hurt more productive relationships at home with family and overly at work. Secondly, in recognizing my emotions regarding various top ics and sharp when emotional responses are warranted, I flush toilet be a better, even-keeled father, husband, mentor and leader.Lastly, reflecting upon the differences in cultures in the work place, I layabout facilitate get along diversity and acceptance of everyone. IV. In conclusion, I wear seen the areas of my interpersonal relationships in which I need advantage. In coiffure to build upon my current relationships and having the pre needful skills needed to create new relationships in the future the areas in which I specifically need to focus are actively listening, controlling my emotions and recognizing and embracing diversity.In tell to be an effective leader and mentor, having these skill sets can only increase the measure of my worth to my company while at the same time improving the quality of relationships that I start both at home and work. part becoming complacent in my interpersonal relationships, I feel that I construct lost a chance to in full unders tand the thoughts and feelings of those with whom I am involved. Recognizing my faults and works to better my own conversation skills can only result in change magnitude positive relationships. Michael E. Szostkiewicz Tania Balas CA104 Interpersonal Communication 30 September 2009Interpersonal Communication Report Prior to enrolling in this course, I felt that my interpersonal communication skills were adequate and effective. I go always prided myself on being an adept and able communicator my vocabulary is diverse. I always make a concerted effort to annunciate properly. However, my experiences these last few weeks have left me with a laundry list of things I need to improve upon. Through the various exercises and tasks completed in this course thus far, I have take a crapd that there is room for improvement in my interpersonal relationships, both personally and professionally.I feel the areas that I need to improve upon in my interpersonal communication skills are practicing a ctive listening, recitation more emotional control, and utilizing cultural differences of those near me. Even with the myriad of leadership and communication seminars and classes I have either attended or facilitated, I understand that I must constantly learn new techniques and reflect back upon what I have learned in the past to help better any future relationships.Identifying and examining the elements and cognitive process of interpersonal communication is the origin stones throw in understanding who I am and where I place in the communicative world. Joseph A. DeVito states that in the circular nature of interpersonal communication both persons send messages simultaneously rather than in a additive sequence where communication bounces back and forward amid deuce or more multitude. DeVito further explains that the ideals that are present in all interpersonal interactions are source-receiver, encoding-decoding, messages, channels, noise, context, ethics, and competency ( DeVito, 9-15).Understanding that people are anomalous individuals who converse differently is a primitive lesson in becoming a better communicator. The best way to describe how a persons self-image or self-concept influences their energy to interact with those with whom they come in feeling is that every person has a decompose and distinct background whereby the environment in which they were raised as children and their varied experiences as young adults may affect their ability to effectively communicate.Recognizing and understanding that all forms of communication play a specific percentage in our interactions as adults and how we relate to each other must be understood and practiced in order to have successful and meaningful relationships both personally and professionally. This is excessively an example of how a persons perceptions can influence their communication choices. DeVito continues by defining perception as the process by which you become sure of objects, even ts, and especially people through your own senses sight, smell, taste, touch, and hearing (DeVito 61).As we take an active part in life, our perceptions about the people and the world around us are in a constant state of flux. If we remain stagnant in our relationships then we are bound to miss out on many of the opportunities provided to us to better ourselves. Realizing that I have many things to learn about my own communication skills is the first step toward becoming a person as a whole. The first bank vault on my interpersonal communication task list is to improve my active listening.Active listening is defined as the process by which a listener expresses his or her understanding of the speakers total message, including the verbal and nonverbal communication, the thoughts, and the feelings. Active listening is a concept that was captureed by Thomas Gordon (1975) in the early 1960s as the foundation of his Parent potency Training program which be quiet continues to contribu te proven communication and conflict heroism skills to parents, teachers and managers from all walks of life (2009).DeVito states that active listening is not merely paralleling the speakers exact words, but rather putting together your understanding of the speakers total message into a meaningful whole (DeVito 94). I have always considered myself a good listener. Whenever one of my seniors, peers or subordinates steps into my office for a chat, I always tell myself to trust my full attention to this person. I go out turn off my computer screen, open my steno padwhich I often refer to as my memory, grab my pen and express the person that I am in full tuned into what they are discussing with me.Additionally, throughout this course I have been able to hone my skills as an accomplished conversationalist by using the three simple techniques of active listening paraphrasing the speakers meaning, expressing understanding and ask questions. However, there are times when I get compla cent and my skills fail me. unrivalled such instance of a breakdown in communication and an example of how language can create communication problems with bleak effects was recently when I tasked one of my subordinates to research an instruction governing the proper wearing of maternity uniforms in the Navy.As a leader, I unsuccess fully represented my specific instructions and by failing to use active and effective listening skills, my subordinate failed to receive the message properly. I excessively failed to ensure my instructions were separate and concise by neglecting to have him repeat back exactly what I wanted him to do. As such, this young man overstepped his move and mistakenly corrected the young charr on the spot which proved an emotional disaster (Student Journal 1-1). It was then that I realized the importance of removing any barriers in communicating and vowed to deter this behavior in the future.For me, personally, this was a poignant lesson for soon subseq uently this incident I received a homework assignment in this class to review an article describing how our words can affect those around us, and even more importantly, If you manage people, your words have more more weight that you may realize (Morgan 3). To correct the deficiency I consulted the atomic number 23 stage model of listening and by applying it both at work and also at home, I will be able to build upon my current relationships and forge better ones in the future.The techniques of receiving, understanding, remembering, evaluating and responding are an integral part of our relationships and need to be practiced in every day life. another(prenominal) area of concern in my communication skills is the need to better control my emotions. Humans in general are very emotional creatures. Having the ability to control our emotions within our interpersonal relationships is a skill that is not inherent and must be learned and practiced to be successful.As I am extremely passiona te in everything that I do, I must sometimes pause and reflect upon my emotional connection to the matter at hand. While having and expressing our emotions at home may be a good way to communicate with our partners, expressing our emotions in the workplace may not be appropriate. In the early phases of this course I realized the power of my emotions while onerous to balance my professional duties with my duties and responsibilities as a husband and father while retentivity the plates spinning simultaneously enrolled in two classes with Park University.I explained my frustrations, concerns and worries with my wife and also with my Brothers in the Chief Petty military officers Mess (Student Journal 2-1). after(prenominal) receiving sage guidance and wisdom from those with whom I have confided, I was able to swallow separating my emotions from the equation and find the balance between work, home and school. As an adult, male military professional nearly 40 long time old, I found i t difficult to accede my fallacies, but once I did, I discovered that I am still able to learn many things from those around me.The last area of my communication skills that I found I need improvement upon is utilizing the cultural differences of those around me to add surplus nurture to the tools I already possess. Understanding that differences in culture between co-workers can have a positive or negative effect upon the atmosphere of the workplace, I must utilize and embrace those differences to nurture an air of acceptance of all colors, races and creeds. life history in America and especially function in the military, I have been candid to countless different cultures.Every culture has significant morals that can be learned from. An effective personal outline that I have developed in my intercultural communication skills is patience with and understanding the differences in thought, speech and mannerisms from the diverse cultures that I have been exposed to in my travel s and how those experiences can help me to be more appreciative of other people and their inherent lifestyles. In summary, I have covered the three aspects of my own interpersonal relationships that I feel I need to improve upon.By understanding that all people are preposterous and communicate differently I am able to recognize when and where my own communication flaws exist. First, I feel that I need to improve my skills in the area of active listening. By reviewing the five stage model of listening I am able to have more productive relationships at home with family and also at work. Secondly, in recognizing my emotions regarding various topics and knowing when emotional responses are warranted, I can be a better, even-keeled father, husband, mentor and leader.Lastly, reflecting upon the differences in cultures in the work place, I can help promote diversity and the acceptance of everyone. By utilizing these strategies I will be able to develop and foster a supportive communicatio n climate. In conclusion, I have seen the areas of my interpersonal relationships in which I need improvement. In order to build upon my current relationships and having the requisite skills needed to create new relationships in the future the areas in which I specifically need to focus are actively listening, controlling my emotions and recognizing and embracing diversity.In order to be an effective leader and mentor, having these skill sets can only increase the value of my worth to my company while simultaneously improving the quality of relationships that I have both at home and work. While becoming complacent in my interpersonal relationships, I feel that I have lost a chance to fully understand the thoughts and feelings of those with whom I am involved. Recognizing my faults and on the job(p) to better my own communication skills can only result in change magnitude positive and healthier interpersonal relationships. whole kit and caboodle Cited DeVito, Joseph A. The Interper sonal Communication Book. 12th ed. capital of Massachusetts Pearson. 2009. Gordon, T. P. E. T. Parent effectiveness training. new-sprung(prenominal) York New American Library. 1975. Gordon Training International. September 2009. http//www. gordontraining. com Morgan, Rebecca L. , The male monarch of Our Words. Morgan Seminar Group. 1996. http//www. rebeccamorgan. com/articles/mgmt/mgmt2. html Szostkiewicz, Michael E. Journal, Week 1, Entry 1. 17 August 2009. Szostkiewicz, Michael E. Journal, Week 2, Entry 1. 25 August 2009.